Agent Zero for Home Care

The caregiver you need
is already on the phone.

Agent Zero was built inside a home-care franchise system. It calls every applicant before a competitor does, offers open shifts to the right caregivers, and answers clock-ins, call-offs, and family inquiries all night.

37,000+Calls handled by agents
90 secApplicant to booked orientation
24/7Clock-ins & family calls answered
The problem

Where the phone breaks today.

01Applicants go cold in hoursCaregivers apply to five agencies at once. Whoever calls first usually wins the hire — and a recruiter can't call at 9 PM on a Sunday.
02Open shifts eat the morningA call-off at 6 AM means a coordinator dialing down a list while the client waits. Every unfilled visit is lost revenue and a worried family.
03After-hours lines go to voicemailClock-in problems, schedule questions, and new-client inquiries don't stop at five. A voicemail at night is a missed visit or a lost referral by morning.
What the agent does

Built for home care — not bolted on.

Applicant screening callsEvery new applicant gets a call within minutes, screened against your criteria and scored, with the full conversation summarized in the pipeline.
Orientation bookingQualified candidates are booked straight into orientation, with reminders and automatic rebooking for no-shows.
Open-shift outreachWhen a shift opens, the agent calls and texts matched caregivers, confirms who accepts, and stops reaching out once it's covered.
Clock-in & call-off lineCaregivers call in to report missed clock-ins or call off. The agent verifies who's calling, logs the details, and alerts the office.
Family & referral inquiriesNew-client calls are answered, qualified on care needs and timeline, and booked for an assessment — even at midnight.
Scheduling-system awareConnected to your scheduling data so the agent knows caregivers, clients, and shifts — not just a script.
A real kind of call

Listen in.

This is the kind of call that used to wait for morning. Here’s how the agent handles it — and what your team finds when they log in.

Result 01Call-off logged against the shift
Result 02Open shift offered by call + SMS
Result 03Coordinator alerted with summary
Saturday, 6:12 AM — caregiver call-off
CallerHi, this is Maria. I can't make my 8 o'clock with Mr. Hall today — my son is sick.
Agent ZeroI'm sorry to hear that, Maria. I've got your 8 AM visit with Robert Hall in Plano. I'll mark it as a call-off and start finding coverage now.
Shift released · outreach started to 6 matched caregivers
Agent ZeroYou're all set. The office will see this the moment they log in. Feel better soon.
Works with
WellSkyHubSpotYour phone numbersSMSSlack alerts
Already a customer? Open the Recruiting portal
FAQ

Home Care, answered.

Will applicants know they're talking to an AI?

Yes. The agent introduces itself honestly, then gets to work — most applicants care far more about getting a fast call back than about who places it.

Does it work with multiple offices or franchise locations?

Yes. Each location gets its own numbers, rules, and pipeline, while owners see everything roll up in one dashboard.

What happens when a human needs to step in?

The agent warm-transfers to your on-call staff or takes a detailed message, and every call is recorded and summarized for review.

How long does setup take?

Most agencies are live in days. We connect your phone numbers and scheduling data, load your policies, and tune the agent on your real calls.

See it on your home care calls. Live.

Bring a real call from last week — a call-off, an applicant, or a 2 AM family inquiry.