Agent Zero for Hotels & HospitalityThe lobby is full and the phone won't stop.
The lobby is full and the phone won't stop.
Let the agent take the calls.
Hotels, inns, and short-term rental operators use Agent Zero to answer every guest call, capture requests, and handle the same questions on repeat — without pulling staff from the desk.
24/7Guest line answered
EN / ESBilingual guests handled
Every requestCaptured and routed
The problem
Where the phone breaks today.
01The desk can't do bothCheck-in rush and a ringing phone means somebody waits — and it's usually the caller, who books elsewhere.
02Same questions, every shiftParking, pets, check-in time, breakfast hours. Your team answers them hundreds of times a week.
03Requests get lost between shiftsLate checkouts and extra towels written on a sticky note don't survive the shift change.
What the agent does
Built for hotels & hospitality — not bolted on.
Booking questionsAnswers rates, room types, and policies from your materials and transfers ready-to-book callers to the desk.
Guest requestsCaptures housekeeping, maintenance, and late-checkout requests and routes them to the right team.
Property FAQsParking, pets, amenities, directions, and local recommendations — answered instantly.
Groups & eventsQualifies group blocks, weddings, and meeting inquiries and hands them to sales with every detail.
Overflow & overnightPicks up when the desk is busy or unstaffed, and transfers to a person when one is needed.
Maintenance escalationUrgent issues like leaks or lockouts page on-call staff and escalate until acknowledged.
A real kind of call
Listen in.
This is the kind of call that used to wait for morning. Here’s how the agent handles it — and what your team finds when they log in.
Result 01Requests routed to the right team
Result 02Guest confirmed by SMS
Result 03Desk never left the lobby
Saturday, 10:15 PM — guest request
CallerHi, I'm in room 214. Can I get a late checkout tomorrow and some extra pillows?
Agent ZeroOf course. I've requested a late checkout for room 214 and extra pillows. Housekeeping will bring them shortly.
2 requests created · housekeeping + front desk notified
Agent ZeroThe front desk will confirm your checkout time by text. Anything else tonight?
Works with
Your phone numbersSMSSlack alertsEmail reports
FAQ
Hotels & Hospitality, answered.
Can it make reservations in our PMS?
Today the agent answers booking questions and transfers ready-to-book callers or captures the request for your team. Talk to us about your property management system.
Does it work for multiple properties?
Yes. Each property gets its own number, policies, and routing.
Can guests reach a person?
Always. The agent transfers to the desk whenever a guest asks or the request needs a human.
See it on your hotels & hospitality calls. Live.
Tell us about your property — we'll run a guest request and a booking question live.
More industries
Same platform, tuned to every line of business.
Home CareRecruit caregivers, cover shifts, and answer families at 2 AM.Explore Home CareProperty ManagementLeasing calls, maintenance triage, and on-call escalation — handled.Explore Property ManagementRestaurantsPhone orders, reservations, and menu questions — without pulling staff off the floor.Explore RestaurantsHome ServicesBook jobs, dispatch emergencies, and never miss a service call.Explore Home ServicesClinics & WellnessAppointments booked, rescheduled, and confirmed — without the hold music.Explore Clinics & WellnessFranchise SystemsOne AI workforce, rolled out to every location — with brand control at the top.Explore Franchise SystemsSenior LivingTours booked, families answered, and nights covered — for every community.Explore Senior LivingAuto ServicesService appointments booked and every caller handled — while advisors stay with customers.Explore Auto ServicesLaw FirmsNew-client intake and consultations booked — day or night.Explore Law FirmsReal EstateEvery listing call answered, every buyer qualified, every showing booked.Explore Real Estate