Agent Zero for Senior LivingFamilies call when they're ready.
Families call when they're ready.
Someone should be too.
Adult children researching care call at lunch, after work, and late at night. Agent Zero answers every one, learns what their parent needs, and books the tour — while your staff stays with residents.
24/7Move-in inquiries answered
Mid-callTours booked on your calendar
TieredOn-call escalation for urgent calls
The problem
Where the phone breaks today.
01Inquiries wait for business hoursFamilies research care in the evening. By the time sales calls back, they've toured somewhere else.
02The front desk is the switchboardFamily check-ins, vendor calls, and tour requests all hit a desk that's also greeting visitors.
03Night calls have no clear ownerAfter-hours calls go to a voicemail box or a personal cell, and nobody's sure who handled what.
What the agent does
Built for senior living — not bolted on.
Move-in inquiry qualificationLearns the level of care needed, timeline, and who's deciding — and hands sales a clean summary.
Tour bookingOffers real openings and books in-person or virtual tours while the family is on the line.
Family messagesTakes detailed messages for residents' families and routes them to the right department.
Urgent escalationUrgent calls page the on-call manager and keep escalating until someone acknowledges.
Community FAQsLevels of care, amenities, visiting hours, and pricing ranges — answered from your own materials.
Morning reportEvery overnight call, recording, and follow-up waiting in one email when your team arrives.
A real kind of call
Listen in.
This is the kind of call that used to wait for morning. Here’s how the agent handles it — and what your team finds when they log in.
Result 01Care needs and timeline captured
Result 02Tour booked for the weekend
Result 03Sales follow-up ready at 8 AM
Thursday, 8:35 PM — move-in inquiry
CallerMy mom had a fall and we're starting to look at assisted living. Do you have availability?
Agent ZeroI'm sorry about your mom's fall. I'd be glad to help. Can I ask a few questions about the support she needs day to day?
Inquiry qualified · tour booked Saturday 11 AM
Agent ZeroYou're set for a tour Saturday at 11. Our community director will meet you, and I'm texting you directions now.
Works with
Your phone numbersYour calendarSMSSlack alertsEmail reports
FAQ
Senior Living, answered.
Can it discuss pricing?
It shares whatever you choose to publish — starting rates, what's included — and hands detailed pricing conversations to your sales team.
What about calls about a resident's health?
The agent doesn't give medical information. It takes a message or escalates to on-call staff based on your rules.
We have several communities. Does each get its own setup?
Yes. Each community gets its own number, tour calendar, and staff routing, with reporting rolled up for leadership.
See it on your senior living calls. Live.
Tell us about your communities — we'll run a family inquiry and book a tour live.
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