Prospects get prequalified and booked for tours. Residents get maintenance tickets opened and triaged. Real emergencies page your on-call team — and keep escalating until someone answers.
This is the kind of call that used to wait for morning. Here’s how the agent handles it — and what your team finds when they log in.
You define it. Fire, flooding, and safety issues are emergencies by default, and you can add rules — like no A/C in summer when infants or elderly residents are home.
Yes. The agent can converse in English and Spanish and summarizes everything for your team in English.
Your on-call rotation. Set the weekly schedule and escalation tiers once; the agent pages the right person and keeps escalating until someone acknowledges.
No. It answers general policy questions from your documents and takes a message for anything specific to a resident's own lease.
Tell us about your portfolio and your after-hours line — we'll run a leasing call and a 2 AM leak live.